Frequently Asked Questions (FAQ)

⏱️ Order Processing Time & Tracking

All products require a processing time of 3 to 5 business days.

Once your order is ready, we will send you an email with your tracking number and shipping details as soon as it leaves our warehouse.

We appreciate your patience and recommend keeping an eye on your inbox (and spam folder).

📦 Shipping Packaging

For logistical reasons, items in the same order may be shipped separately. If this happens, you will receive separate tracking numbers for each package.

🚚 Shipping Times (after processing)

• Domestic Shipping: 3–5 business days
• Priority Shipping (“Skip the Line”): Same-day shipping for orders placed before 3:00 PM, available only in major cities and includes an additional fee.

If you have questions about your order status or delivery options, feel free to contact us at ventas@luxurylightscr.com.